Independent Contractors and Businesses Association (ICBA)

Microsoft Outlook (Live Online Training)
Gold Seal: 1 Credit
Thursday, March 10th, 2022
Registration Deadline
Wednesday, March 9th, 2022
Event Description

This interactive, live instructor-led online training course will cover the same content as the in-person course.  All live online courses will be recorded, and participants will have access to the recorded session for 3 months.


Tired of living in your Inbox? Maybe you shouldn’t be there. Learn how to create a powerful

time management dashboard in Outlook that will show you what you need to do on one

screen and allow you to manage your priorities and schedule. Learn key setting changes in

Outlook and a handful of keyboard shortcuts that can eliminate 100’s of mouse clicks per

day and keep you more focused on what is most important in your day and better manage

and delegate work.


The following list summarizes skills that students will be comfortable with after this course.


• Learn time saving tips for managing your calendar

• Create an effective file/e-mail management system

• Learn the 5 D’s of e-mail management to keep your Inbox empty

• Understand how to use Tasks and To-dos

• Create a single dashboard to manage almost everything you need to do in Outlook on one screen

• Use Outlook to assess priorities and level workload for the week

• Learn to file and forward e-mails with a single click

• Utilize search folders

• Learn to delegate, manage and track work

• Learn how to run multiple small projects using Outlook

• Use time saving advanced e-mail functions such as redirect, delay or set expiry dates for e-mail messages and voting buttons


Course duration: 8 Hours


This hands-on course is taught by a certified Microsoft Master Instructor.


In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills. 


Workshop Time: 8:30am - 4:30pm Pacific Standard Time (PST)


Contact & Support

Please contact Ally Bodnar at 604-298-7795 or [email protected] for more information.



All prices in Canadian dollars
Ticket Price
Attendee Registration For Workshop
ICBA Member $235.00
CHBA Northern BC Member $235.00
Merit Member $235.00
Non-Member $259.00
Sharing a single registration between two or more individuals is not permitted. Please register each person that will be in attendance.
Agenda (Pacific Time)
8:30am - 4:30pm
Cancellation &
Refund Policy



Cancellations received at least 5 business days prior to the webinar date will result in a full refund.


Registrants who do not attend/log into a webinar, and/or who do not notify ICBA of cancellation at least 5 full business days prior to the course date will be assessed the full cost of the webinar. There will be no refunds or credits in this case.


Substitution of attendees is permitted up to and including the day of the webinar.




ICBA may have to postpone or cancel webinars due to insufficient enrolment, in which case ICBA’s liability will be limited to a refund of the registration fee.


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