2852 Douglas Street
As a manager there are likely several ‘unwritten’ expectations of you. From getting things done right the first time to being a role model for the team. Learn about the processes and tools you should have in place in order to effectively manage your team and meet the expectations of those you report to.
This one-day workshop focuses on you as a manager and the skills you will need to be successful in your role. You will leave this course with an action plan for being a better manager.
Topics covered in this course include:
• Understanding the expectations of a manager
• Key management behaviours and skills
• Interviewing, recruiting and on-boarding new employees
• Setting clear expectations for employees
• Handling performance appraisals
• Team training and development planning
• Time management and delegation
• Stress management techniques
Instructor: Janet Bonaguro, Principal of ThinkSpace Performance, has worked with over 100 organizations locally, nationally and internationally. For 20 years she has provided business advice, managed organizations and created new organizations. Janet has provided business advice and trained hundreds of individuals on the topics of management skills and performance improvement. Over her career Janet has led several successful teams, coached executive management and staff, and transformed businesses into high performing organizations. Janet holds designations as a Project Management Professional (PMP), and Financial Management Advisor (FMA). She also has a Bachelor of Arts (BA) degree and a Masters of Business Administration (MBA).
For more information contact 604-298-7795
COURSE REGISTRATION CANCELLATIONS, TRANSFERS & REFUNDS:
Cancellations received at least 10 business days prior to the course date will result in a full refund.
Cancellations received less than 10 business days but more than 5 full business days prior to the course date are subject to an administration fee of $100 for full and half-day seminars, or $25 for breakfast sessions.
Registrants who do not show up for a course, and/or who do not notify ICBA at least 5 full business days prior to the course date will be assessed the full cost of the course. There will be no refunds or credits in this case.
Substitution of attendees is permitted up to and including the day of the course.
COURSE CANCELLATION BY ICBA:
ICBA may have to postpone or cancel courses due to insufficient enrolment, in which case ICBA’s liability will be limited to a refund of the registration fee.