3777 Henning Drive
As a supervisor, it can be stressful to think about and have difficult conversations at work. We tend to avoid such discussions, putting them off and hoping the problem will go away. Maybe you tried and it went badly. Or maybe you fear that talking about an issue will only make things worse. But you can take a planned and thoughtful approach to having difficult conversations about workplace issues including employee performance, corrective actions and letting people go.
In this session you will learn:
- Why you should stop avoiding difficult discussions at work
- How to prepare yourself for a difficult conversation
- How, when and where to have the conversation
- What to do after the discussion
Presenter: Christian Codrington, CPHR
For more information contact 604-298-7795
COURSE REGISTRATION CANCELLATIONS, TRANSFERS & REFUNDS:
Cancellations received at least 10 business days prior to the course date will result in a full refund.
Cancellations received less than 10 business days but more than 5 full business days prior to the course date are subject to an administration fee of $100 per day for full and half-day seminars, or $25 for breakfast sessions.
Registrants who do not show up for a course, and/or who do not notify ICBA at least 5 full business days prior to the course date will be assessed the full cost of the course. There will be no refunds or credits in this case.
Substitution of attendees is permitted up to and including the day of the course.
COURSE CANCELLATION BY ICBA:
ICBA may have to postpone or cancel courses due to insufficient enrolment, in which case ICBA’s liability will be limited to a refund of the registration fee.