Effective problem solving directly impacts the ability to deliver a project on time, on budget, and with quality. While project teams are masters at dealing with problems as they arise, it is often a challenge to prevent them from happening again. As a result, large amounts of time, effort and energy are spent repeatedly addressing the same issues. During this 90-minute webinar, learn a practical approach to implementing lasting solutions to common problems.
Participants will learn:
- The Plan, Do, Check, Act system for solving problems
- How to conduct a root cause analysis
- How a design effective solutions with sustained results
- Simple change management tools
This workshop is intended for anyone with an interest in influencing positive change within their organization.
Webinar time: 9:00am - 10:30pm Pacific Standard Time (PST)
For support or inquiries, please email firstname.lastname@example.org or call 604-298-7795 during regular business hours.
COURSE REGISTRATION CANCELLATIONS, TRANSFERS & REFUNDS:
Cancellations received at least 5 business days prior to the webinar date will result in a full refund.
Registrants who do not attend/log into a webinar, and/or who do not notify ICBA of cancellation at least 5 full business days prior to the course date will be assessed the full cost of the webinar. There will be no refunds or credits in this case.
Substitution of attendees is permitted up to and including the day of the webinar.
COURSE CANCELLATION BY ICBA:
ICBA may have to postpone or cancel webinars due to insufficient enrolment, in which case ICBA’s liability will be limited to a refund of the registration fee.