Independent Contractors and Businesses Association (ICBA)

Microsoft Office Basics (Live Online Training)
Gold Seal: 2 Credit
Wednesday, September 14th and Thursday, September 15th, 2022
Registration Deadline
Tuesday, September 13th, 2022
Event Description

This interactive, live instructor-led online training course will cover the same content as the in-person course.  All live online courses will be recorded, and participants will have access to the recorded session for 3 months.


The objective of this course is to train participants in Microsoft Windows and Microsoft Office which includes Word, Excel and Outlook. This course will familiarize users with the Windows environment and features of Microsoft Office. It is designed for computer users who are new to these programs and need the kick to start working in a business environment.


The following list summarizes skills that students will be comfortable with after this course.



• Understand how to manage and manipulate multiple windows

• Get familiar with computer terminology

• Use and customize Windows screen

 • Set up filing system


• Navigate in Internet using basic browsing tools

• Learn security tips

• Download and install programs




• Create, edit, save, open and close documents

• Learn more efficient ways to select text

 • Apply character and paragraph formatting options

 • Create multi-level lists

 • Use the format painter


• Set tabs and indents

 • Change the margins, paper size or page orientation

 • Use headers and footers

 • Proof documents with spelling and grammar checks

 • Prepare documents for printing




  • Understand the screen, Screen Tips and Ribbon
  • Create, edit, save, open and close workbooks
  • Select cells for further action such as formatting, deleting, copying, and pasting
  • Using Autofill to copy or fill data or set up a series of data
  • Insert or delete rows, columns, or cells
  • Rename, insert, delete, copy, or move worksheets
  • Create and edit simple formulas using math operators and cell references
  • Use common functions
  • Apply text and numeric formatting
  • Enhance the worksheet using fonts, alignment, lines, borders, colors, or patterns
  • Preview and print worksheets and workbooks
  • Set headers and footers for a worksheet
  • Change margins, orientation, or layouts



  • Understand how Outlook is setup and the different types of information that can be tracked
  • Create, edit, send, open, and manage messages
  • Learn to use the to Do bar to manage and organize all daily activities
  • Use different types of options for managing messages such as voting buttons, flags or level of importance
  • Include and manage attachments being sent or received with messages
  • File and manage messages using folders
  • Create or modify a signature for email
  • Create and edit appointments or events in the Calendar
  • Create and modify contacts using the Contacts module
  • Create and manage Tasks
  • Set up and manage out of office messages


Course Length: 12 Hours


This hands-on course is taught by a certified Microsoft Master Instructor.


In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills. 


Webinar time: 9am - 4:00pm Pacific Standard Time (PST) each day. 


Contact & Support

Please contact Ally Bodnar at 604-298-7795 or [email protected] for more information.


All prices in Canadian dollars
Ticket Price
Attendee Registration For Webinar
ICBA Member $475.00
CHBA Central Interior Member $475.00
CHBA Southern Okanagan Member $475.00
CHBA Northern BC Member $475.00
Merit Member $475.00
Non-Member $499.00
Sharing a single registration between two or more individuals is not permitted. Please register each person that will be in attendance.
Agenda (Pacific Time)
Day 1    Wednesday Sep 14, 2022
9:00am - 4:00pm
Workshop Day 1
Day 2    Thursday Sep 15, 2022
9:00am - 4:00pm
Workshop Day 2
Additional Information

In order to participate in this course, you will require either two monitors or a second device (tablet) or computer so that you are able to watch the instructor while at the same time practicing and applying the new skills. 



  1. Computer or laptop
    • This course will involve on-screen interaction with your instructor and classmates, reading/viewing on-screen content (slides or videos), and interacting via typing with questions or responses. For this reason, cell-phones may not be adequate.
    • Windows 10 or Mac iOS
  2. Webcam – in order to engage and collaborate, participants will be expected to have their webcams on for the duration of the class
  3. Microphone
  4. Internet connection - For best results, you will want to ensure you have an internet connection with an upload/download speed of 3-5 Mbps. You can test your internet speed here. Minimum recommended speed is 1.5 Mbps, but anything below 3 Mbps may result in loss of quality or buffering. Ideally hardwired connection versus wireless for stability - connect your computer directly to your router using an ethernet cable, rather than using your home wi-fi.
  5. A quiet space with minimal distractions - microphone will be engaged for interactive sessions. Please plan to be fully engaged in the class and clear your work schedule just as you would for the in-class program.  
  6. Comfortable chair 
Cancellation &
Refund Policy



Cancellations received at least 5 business days prior to the webinar date will result in a full refund.


Registrants who do not attend/log into a webinar, and/or who do not notify ICBA of cancellation at least 5 full business days prior to the course date will be assessed the full cost of the webinar. There will be no refunds, transfers, or credits in this case.


Substitution of attendees is permitted up to and including the day of the webinar.




ICBA may have to postpone or cancel webinars due to insufficient enrolment, in which case ICBA’s liability will be limited to a refund of the registration fee.

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